Market Basket employee protester making a really important point. Source: Market Basket

Your Customers Know If Your Employees Are Engaged – Why You Should Care

A few years ago, Market Basket experienced the kind of nightmare that very few companies ever see. A family feud between cousins ousted the CEO, Arthur T. Demoulas, who was loved by his employees. Many people in the Northeast remember the story. Market Basket employees loved Arthur, because he was known to remember employees’ birthdays[…]

employee retention

The Top 7 Causes of Employee Turnover

Employee turnover is one of the top challenges facing companies today. Over 50% of employees are considering a new job in any given year, according to recent studies. We recently spoke with an HR leader at a large management consulting firm whose biggest fear is that their recruiting efforts will not even match the pace[…]